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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using the X-TREME CONCEPT Property Professional Services website and mobile application ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

X-TREME CONCEPT provides property maintenance, refurbishment, and professional services in South Wales. Our platform allows users to:

  • Book appointments for property services
  • View and manage service history
  • Receive and pay invoices
  • Participate in our loyalty program
  • Communicate with our team

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Booking and Appointments

  • Appointments are subject to availability and confirmation
  • Cancellations should be made at least 24 hours in advance
  • Late cancellations may incur a fee
  • We reserve the right to reschedule appointments if necessary

5. Payments

  • Prices are quoted in GBP and may be subject to VAT
  • Payment is due upon completion of services unless otherwise agreed
  • We accept card payments, bank transfers, and cash
  • Invoices must be paid within the specified due date

6. Loyalty Program

  • Points are earned on qualifying purchases
  • Points have no cash value and cannot be transferred
  • We reserve the right to modify the program at any time
  • Fraudulent activity will result in account termination

7. Limitation of Liability

To the maximum extent permitted by law, X-TREME CONCEPT shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

8. Intellectual Property

All content, trademarks, and intellectual property on this Service are owned by X-TREME CONCEPT Property Professional Services. You may not reproduce, distribute, or create derivative works without our express permission.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Email: xtremeconceptltd@gmail.com

Phone: 07342 777907

Address: Swansea, UK